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If the registered user of an ITExamsWorld.net guide fails the corresponding exam within 30 days of purchase , contact us -- we will refund your total money and cancel access to further files and updates.
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However, refund will be granted if the customer fulfills the following requirement:
1 . Refund claim must be submitted within 30 days time by email from the purchase date (purchase date is inclusive).
2 . If you took the test at VUE you must send us the Registration Number and the Validation Number. This is required to validate result.
3 . If you took the test at Prometric , then you should register yourself at 2test.com and provide us login ID of 2test.com and password to view your score sheet.
4 . The refund claim includes the following essential information:
Order Description (Exam Code)
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Score/ result sheet must indicate the same name of customer
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